Returns And Exchanges
Shipping And Returns
We hope you love what you ordered. But in case you don't—perhaps it's a little too big or the style just isn't you—just send it back within 30 days and we'll issue you a refund or exchange the product.
Merchandise must be unworn, unused, and in "as-new" condition in order to be eligible for a refund or exchange. If merchandise is opened, used, and/or unable to be resold, no refund will be issued or exchange processed.
Refunds will be credited to the credit card used to place the order. Once the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.
All you need to do is mail your ordered item to the address below in its original packaging (if possible) and in its original condition (thank you). Be sure to include the original invoice that was sent with your item, or a copy so we have the information necessary to properly credit your account.
All exchanges are subject to product availability. If a replacement product is not available, Leafly may instead issue a credit to the original credit card used for the purchase.
We regret we cannot refund shipping and delivery charges for returns or exchanges. The customer is responsible for any additional shipping and restocking charges associated with an exchange, and Leafly will charge these fees to the original credit card used for the purchase. Please note that you’ll need to start the process by calling or emailing us, or we’ll be unable to complete the return or exchange. Just get in touch with us at email@example.com and we’ll walk you through the process.
Once you confirm your return or exchange with us, all you’ll need to do is mail your item(s) to the address listed at the bottom of this page in its original packaging (if possible) and with the original invoice. Refunds or exchanges will be processed as soon as we receive the original, unused items at our warehouse.
8040 NE Day Road W.
Remember to include your invoice, and it's also a good idea to write down your delivery tracking number for future reference.
NOTE: We do not accept C.O.D. deliveries. Return shipment is at your expense and sorry, but we don’t refund original shipping and handling charges.
Our Customer Service team is available at firstname.lastname@example.org Monday through Friday 8:30 AM to 5:30 PST (excluding Federal Holidays). If you’d rather speak to a real person, please call (855) 4-LEAFLY / (855)453-2359.